At INKDRIP, customer satisfaction matters to us. Please review this policy before placing an order.
Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, contact us at [Your customer support email] within 7 Days of delivery.
Please provide:
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Your order number.
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Clear photographs of the item and the issue.
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A brief description of the problem.
After reviewing your request, we will explain the available resolution, which may include a replacement or refund, subject to applicable law and our review.
Change of Mind and Size Issues
[Insert your actual policy on change-of-mind returns, incorrect size selection, and exchanges.]
If your T-shirt is printed to order, certain returns may be restricted. Any restrictions will be applied only where permitted by applicable law.
Refund Processing
Approved refunds will be processed through the original payment method where possible. The time for the funds to appear depends on your payment provider or bank.
Cancellations
Contact us as soon as possible if you wish to cancel an order. Cancellation may not be possible once production or shipping has begun.
Important Note
Please do not send an item back before contacting our support team and receiving return instructions.
Nothing in this policy limits your rights under applicable consumer protection laws.
Contact Us
Email: [Your customer support email]
Last updated: [Insert date]